Question 1

Am I eligible to make a housing disrepair claim?

Accepted Answer

You may be eligible if you are a council or housing association tenant, have reported disrepair issues to your landlord, and the issues have not been resolved within a reasonable time. Common issues include damp, mould, leaks, structural problems, and broken heating.

Question 2

How much does it cost to make a housing disrepair claim?

Accepted Answer

Our service is completely free to check your eligibility. Claims are handled on a No Win No Fee basis, meaning you pay nothing if your claim is unsuccessful.

Question 3

How long does a housing disrepair claim take?

Accepted Answer

Most housing disrepair claims are resolved within 3 to 12 months, depending on the complexity of the case and how quickly the landlord responds.

Question 4

What can I claim for in a housing disrepair case?

Accepted Answer

You can claim for the repair of the disrepair, compensation for any personal belongings damaged, and compensation for the inconvenience and impact on your health and quality of life caused by the disrepair.

Question 5

Does NHRF cover the whole of the UK?

Accepted Answer

Yes. The National Home Repair Foundation (NHRF) helps tenants across England, Wales, Scotland, and Northern Ireland make housing disrepair claims.

How It Works | NHRF